"You get all of me" John Bethea, Johnny Locks
Door step service with a smile! Mobile locksmiths bring the walk-in retail store to your door. Your time management is valuable and the mobile locksmith delivers concierge service when the rest of the world expects the consumer to "come to them".
Your mobile locksmith is a member of your community and they take great pride in operating a mobile business that they can provide in their neighborhood. Mobile locksmiths exemplify the American entrepreneurial spirit who provide a valuable service when you need them. Their reputations are on the line and they understand this. Consumers often express how "cool" the inside of the mobile locksmiths service vans look. They are a rolling shop, with a variety of equipment, work benches, tools and inventory.
Service vehicles come in a variety of shapes, sizes and creative designs. Everything from the jumbo sizes in Sprinter Vans and Ambulances, to the fuel efficient mini or micro vehicles. I have even seen a locksmith responding to a call using a hand truck equipped with a key machine, on a subway! Whatever it takes to get the job done, it is all a matter of skill and ability that measures your locksmith, not the size or type of vehicle they use to service your needs.
Consider the value of a mobile locksmith when you compare the alternatives. When you are locked out of your home or automobile, how much is it worth for you to lose time or possible break a window or damage a door? When you need a lock repaired or replace, why run all around town trying to find the right one, or having to settle on buying only what the local retail shop or big box stores sell? Your mobile locksmith will analyze your needs and supply you with professional grade product.
Many larger lock shop operations set up multiple retail locations to make the consumer believe they are contacting different companies when seeking estimates. In reality, you are getting the same company, which limits your knowledge of options or competitive pricing. When you call your mobile locksmith, they should announce the name of their business and their name as well. If they answer the call with "Locksmith", ask the the name of their company. If they do not provide you this information - Hang Up!
The mobile locksmith is the entire business. They want you to know who they are! Ask for their name as well and if they will be the person responding to your call. Ask about the cost of the trip or travel charge. If you only need a duplicate key made, the mobile locksmith may not be the most economical choice, but if you ask the locksmith to notify you when they are in your area, they may be able to accommodate you.
Remember, the mobile locksmith is a business like any other and has expenses, but they want you as a customer, so give them the opportunity. Also, they cannot "beam" themselves up as in the Sci-Fi movies to arrive at your location within minutes of your call. Ask for an "estimated time of arrival or ETA' and give them a chance to get to you before you call others and end up with several arriving at the same time. You will be charged for the trip charge for the cost of their time and expense of their vehicle to get there!
Mobile locksmiths are trained professionals who can install, repair and restore your security hardware with more efficiency and often at lower cost than retail shops. They are shops on wheels with lower overhead costs, which means more value for the consumer. 24 hours a day, 7 days a week, 365 a years, holidays and bad weather, your professional mobile locksmith is a good choice.
Get to know your local mobile locksmith before you need service and remember, when you need them, they will come to you. That is service!
The Society of Professional Locksmiths supports the mobile locksmith, solopreneurs, micropreneurs and Mom & Pop shop operations.
Tom Lynch, CRL